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Home | Success Stories

A New Level Of Speed Of Business

See our call center case studies below and unearth the stories behind how we have assisted businesses around the world in order to deliver superior class communications experiences that drive business growth.

Discover All Success Stories

law Call Center Studio

Better Results at Debt Collection with Call Center Studio

For law firms, communication with customers is crucial to their business because of the sensitivity of the issues discussed.

The volvo xc90 suv is parked in front of a geometric background showcasing customer success stories.

24x Better Sales Performance at Volvo

Learn more about how Volvo and Call Center Studio came together to build the most efficient sales lead tracking solution in the most challenging automotive industry.

A woman wearing a surgical mask in front of coronaviruses, customer success stories.

Outsourcing during COVID-19 with Call Center Studio

The call center outsourcing industry is a challenging and volatile one. BPO companies operating in such a context need a call center solution that fits their unique needs.

A woman using a laptop for contact center experiences.

eBay Subsidiary – Cloud Migration & Salesforce Integration

The unresponsiveness of the vendor and the partner network, coupled with the out-of-date call center system, formulated many problems.

A group of refrigerators and washers on a wooden floor.

Major Home and Appliances

A multinational home and professional appliances manufacturing company had an incoming traffic of requests on installation.

A rack of clothes hanging in a store featuring customer success stories.

Fashion e-Commerce Portal

The customer was concerned about the budget needed to increase their Service Levels, as more agents were required to face the intense traffic on the call center.

The man in this customer success story is wearing a blue shirt.

Multinational Flower Delivery Portal

A leader in flower delivery services, which is operating actively in several countries, needed a global number masking solution to be deployed in these countries.

A neon-lit shopping cart in front of a dark background.

Regional Leader in the E-commerce Industry

Despite expanding their call center team, they were stuggling to handle all the customer inquiries due to sudden increase in shoping volume.

A graduation cap silhouette.

The World’s Third Biggest University

During high demand periods such as registration, exam & enrollment periods, the university failed to provide adequate service for students.

The interior of a restaurant has yellow walls.

Multinational Chain of Fast Food Restaurants

Leader in the multi-chain fast-food industry, with a goal to take and deliver orders faster than the competition, even when the order volume is at the peak.