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Home | Integrations

Contact Center Integrations

Call Center Studio has an API for almost every event in the software (answering, transfers, campaign calls, etc.). These make up the public API library, accessible below.

Using this, Call Center Studio, its business partners, or even the clients are able to develop and implement integrations between Call Center Studio and other software.

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Work With Google’s AppEngine

Call Center Studio, thanks to its unique cloud architecture on Google’s AppEngine, also comes built-in with popular integration requests.

  • CRM software such as SAP, Salesforce, Zoho, MS Dynamics and others,
  • All your agents need is internet access and they can start helping customers.
  • Payment systems such as Iyzico.
  • PBX Hardware and infrastructure such as IP Phones from Avaya, Alcatel – Lucent, Cisco, Yealink and more.
  • Chat integration for WhatsApp Business and Facebook Messenger and Webchats
An isometric image of a computer system with call center integration.

Call Center Studio Public API

Call Center Studio’s Public API provides web services for every event happening on the platform such as calling, recording, transfering or reporting.

Using these, you can integrate Call Center Studio to various other software. Click the link below to open the Public API space on Atlassian in a new tab.

Discover Public API

Multichannel Communication

facebook
whatsapp
webchat
telegram

CRM Software

dynamics
salesforce
hubspot
zoho
sap
pipedrive

BI & AI Tools

dialogflow
datastudio

ıP Phones & United communications

audiocodes
teles
cisco
yealink
avaya

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FB Messenger Integration

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Zendesk Integration

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