Call Center Studio has an API for almost every event in the software (answering, transfers, campaign calls, etc.). These make up the public API library, accessible below.
Using this, Call Center Studio, its business partners, or even the clients are able to develop and implement integrations between Call Center Studio and other software.
Call Center Studio, thanks to its unique cloud architecture on Google’s AppEngine, also comes built-in with popular integration requests.
Call Center Studio’s Public API provides web services for every event happening on the platform such as calling, recording, transfering or reporting.
