Outbound Call Center Solutions

With a powerful outbound call center, you can increase sales, perform
market research, survey your customers and much more.

Success Story

Better Results at Debt Collection with Call Center Studio

Better Results at Debt Collection with Call Center Studio

For law firms, communication with customers is crucial to their business because of the sensitivity of the issues discussed. Learn more about how Call Center Studio collaborated with a law firm to build the safest, smoothest and most problem-free call center. The firm saw their revenue go up by 35% in some segments.

Success Story

24x Better Sales Performance at Volvo with Call Center Studio

24x Better Sales Performance at Volvo with Call Center Studio

Did you know that it takes on average only 1 hour for a potential automobile buyer to go cold? In a digital world, prospects reach companies centrally through their website, forms, emails, but the automative world depends on local dealers who can showcase the products physically to its customers.

Why is CallCenterStudio

One Of The Best Systems

For Outbound Dialing?

We offer features that help agents make calls faster and communicate
with customers more effectively. Here’s a quick overview of our outbound features

Predictive Dialing Features

Dial multiple numbers per agent based on the pick-up rate, so you can avoid wasting time on unanswered calls.

Inbound & Outbound Blended Calling

Incoming calls are slow? Direct agents to make outbound calls during downtime.

Priority Preview Dialing

Agents can preview the details of the next call, so they can personalise their approach.

Progressive Dialing

Increase Operations Efficiency. Make it simple and easy to dial one number per agent.

Our operations features keep your call center running smoothly and save you time.

power Dialer VS Predictive Dialer

Choosing the right dialer for your campaign is critical to its success.
That’s why we have multiple types of dialers, so you can choose the one that works best for you.

Here are some of the benefits of our different types of dialers:
Power Dialers, Predictive Dialers, Progressive Dialers and Preview Dialers.

Not sure which type of dialer is best for your purposes? We can help you decide!

Agentless and Smart Campaigns

We offer both agentless and smart campaigns, to help you fully optimize your outbound call center operations.

Calling Center
Operations Features

CRM Integration

Make your contact center more functional! Access your contact information on a dashboard, see dial and interaction history, save notes and close leads faster.

Scheduled Callback

Automatically call back missed calls to improve close rate, productivity and customer satisfaction.

Sales Evaluations

Listen to call audio recordings with one click, for easier sales team evaluations.

Help Desk Integration

Integrate into your web-based help desk tools, so your agents can focus more on their conversations and work more efficiently.

Multi-Channel Experience

Interact with your customers via multiple channels, including Whatsapp, live chat, mobile app and phone calls.

Outbound Call Support

Helps and guides your agents in communicating with the customer, to improve and standardise the interaction.

Does your business struggle with low pickup rates?

Increase Your Pickup
Rates With Cloud FCT

With Cloud FCT (fixed-cellular-terminal) your business can use multiple mobile phone numbers when calling your customers. This increases the chances that customers will pick up the phone, rather than assuming your call is spam.

On-premise FCT’s used to be expensive, bulky machines with way too many cables, but those days are long gone!

We offer Cloud FCT, a powerful software running on our end. You’ll benefit from the increased pickup rates, without needing to give up any office space!