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CX Navigator: The All in One
AI-Powered Contact Center Software

Deliver better customer experience and increase efficiency with our AI-powered cloud contact center. Manage all your operations on one screen, anywhere.
call center cloud
Deliver a Better Customer Experience
Inbound and Outbound Calls
It streamlines the handling of inbound and outbound calls, featuring intelligent call distribution to connect callers with the most suitable agents quickly.
Inbound and Outbound Calls
AI Driven Omnichannel Communication
Manage all channels easily one one platform for improved operational efficiency. AI Chat solutions enhance customer service with faster responses, 24/7 availabilitiy.
Omnichannel Communication
Reporting & Performance
Track your performance easily. Our dashboard provides supervisors and agents real-time data through a full of set of intermediary metrics, covering a specified timeframe.
Performance
Inbound and Outbound Calls
Omnichannel Communication
Reporting & Performance
24/7 and Seamless Customer Support with AI

Chatbot

It can be integrated with various messaging platforms, to provide 24/7 support and assistance to users.

Self Service

It enables interactive FAQs, forums, intuitive chatbots, and messaging APIs, providing quick and easy information.

AI Chat

Support customers on platforms like WhatsApp, SMS, and email with AI-generated suggestions.
How AI Enhances Contact Center Operations?
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Boost Productivity

Boost productivity by automating channels and flows like Chatbot. It enables agents to focus on complex customer needs.

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Safe & Secure

AI provides safeguarding sensitive customer data through advanced encryption and fraud detection technologies.

chat-bot

Improve CX

Improve customer experiences (CX) by providing personalized support and reducing wait times, leading to higher satisfaction and loyalty.

Elevating CX as a High Performer

Benefits of Call Center Studio
ai
AI-powered

Offer personalized experiences and boost your operation efficiency with AI. 

pay as

Flexible Payment

Our payments plans allow you to be charged only for what you have actually used.
safesecure
Safe & Secure

With ISO licenses and our 24/7 security team, you can keep your data secure.

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No Extra Costs

Reduce your costs, increase efficiency. No maintanance cost, no hardware cost. 

easy

Access From Anywhere

Manage your contact center efficiently from 1 platform, anywhere, anytime.
scales to fit you
Powerful Reporting

Our dashboard gives you a real-time view of performance over a specified period of time.

integration
API Integration
A single powerful API to start building solutions for messaging, voice and video.
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Multi-Language
A feature to help your business to prevent language barriers with international customers

Trusted by over hundreds businesses worldwide

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countries
600 +
global brands
20000 +
agents
0 +
years experience

Discover new CX possibilities and exceed customer expectations.

The Best And Biggest Brands Trust Call Center Studio
decathlon
Call Center Studio is the right address for fast solutions and process integrations! Their unmatched support & consultation helped us get the latest technologies and strategies for a call center.
A man in a suit is posing in front of a building, representing the professionalism of contact center operations.

Decathlon

Customer Service Supervisor

ebay 1
Call Center Studio’s innovative and solution-oriented approach, technology, and experienced team are the basis of our successful projects. This adaptation & dynamism makes our work very comfortable.
A man in a suit and tie is posing for a photo at a contact center operation.

eBay

R&D Manager

concentrix logo
Call Center Studio showed us what a true partnership means during the pandemic. Their proactive, friendly, and customer-oriented approach helped us navigate these unprecedented times.
Keywords: contact center operationDescription: A man in glasses and a suit working in a contact center operation.

Contentrix

Account Director

Connect to Business Tools

You are only one click away from revolutionizing your business phone system with a single API for scalable, multiparty conversations.