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Home | Whitepapers

Call Center Studio - Recap 2023

Dive into a comprehensive overview of the year's achievements with our latest report. Discover key usage metrics, performance measurements, and valuable insights that have shaped the success of Call Center Studio software. Empower your call center operations with data-driven strategies and innovations. Get your copy now and lead the way in call center excellence!

Detailed Analysis for 2023 Call Center Studio Usage

CCS 2023 Industry Report

Welcome to "Call Center Studio 2023 Industry Report," your comprehensive guide to the latest trends, technologies, and transformative strategies in the call center industry. This report not only reflects the current state of customer engagement but also casts a forward-looking gaze into future expectations and emerging trends.

Call Center Studio

2023 Industry Report

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Why Cloud Contact Center

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Why Cloud Contact Center

Discover the four criteria to keep in mind when
choosing your call center infrastructure

A good contact center solution should deliver itself on a good, stable platfrom while providing all the features that increase you productivity instead of limiting it. Read Call Center Studio’s eBook on the four criteria you need to consider when choosing your call center software.

Why Google Cloud Infrastructure

Discover how the most secure cloud infrastructure
stores and encrypts your data

Google Cloud aims to be the most trusted cloud system in the world. To achieve this mission, Google Cloud establishes a verifiable secure foundation while delivering visibility and transparency in operations. It also verifies trusted third-parties, simplifies controls and re-invests billions of dollars in its security technology. Learn more about how Google secures your data in this e-book.

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Why Google Cloud Infrastructure

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Google Cloud GDPR Whitepaper

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Google Cloud GDPR Whitepaper

Discover Google’s commitment to GDPR compliance across Google Cloud services.

You can count on the fact that Google is committed to GDPR compliance across Google Cloud services. Discover how you'll be benefiting from Google's robust privacy and security protections via Call Center Studio—the world's first and only CCaaS built on Google.

Google Security Whitepaper

Google understands the security implications of the cloud model.

Google says its cloud services are designed to deliver better security than many traditional on-premises solutions. It prioritizes security to protect all of its operations. So, as a CCaaS that uses the same infrastructure as Google, here is how Call Center Studio provides its customers with the most secure, protected operations.

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Google Security Whitepaper

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How Google Protects Your Data

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How Google Protects Your Data

Understand how cloud solutions protect and process data in relation to your requirements

As a cloud pioneer, Google fully understands the security implications of the cloud model. So do we. Thus, we designed our CCaaS directly on Google, keeping security and data protection our prime focus to ensure better security than on-prem solutions. Learn more about our security implementations throughout our organization.

Google Infrastructure Security Overview

Understand how Google infrastructure is designed to provide security through the information processing lifecycle.

Google infrastructure provides secure service deployment, secure data storage with end-user privacy safeguards, secure service communication, secure and private communication with customers over the internet, and safe operation by administrators. Discover what more you can secure with Call Center Studio—the world's first and only CCaaS built on Google.

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Google Infrastructure Security Overview

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