Student enrolment
Education
Interactive Chat response (ICR)
Webchat defined faqs and answers considerably reduced inbound calls.
IVR + ICR expanded student interaction capacity without increasing the number of existing agents.
AI-assistant processes student interaction resulting in less dependency on live agents
Success Story
24x Better Sales Performance at Volvo with Call Center Studio
Success Story
Outsourcing During Covid-19 With Call Center Studio
Full Case Study
Cloud Migration & Salesforce Integration
Customer Service Supervisor
R&D Manager
Account Director