Features & Benefits

Leader In Call Center And Contact
Center Operations Software

Call Center Studio enables you to have a cloud contact center with no investment other than a computer connected to the internet and a headset. Our software comes packed with tools for your business to easily deliver world class customer service everyday.

Call Center Studio is a leader in Contact Center Operations on G2

Features That Benefit
Your Business

No matter what industry or sector your business is based in, our smart inbound call center features will give you an advantage.

Ecommerce business owners love our agentless cargo tracking and order status tracking through the IVR. With personalized customer service announcements for different buyer segments, you can make your customers feel special every time they contact you.

BPO business owners enjoy how easy it is to manage multiple companies in a single operations. Assign agents to different accounts, while managing multi-location operation and inbound call flows.

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News & Articles

Check out these helpful blog posts

Call center Smart IVR system

Use Smart IVR to Improve Your Agents’ Efficiency

There are IVRs, and then there is Smart IVR. Both serve your call center operations. However, if you want to deliver a next-level customer experience and improve agent efficiency, a Smart IVR solution is your best bet. A Smart IVR

Outbound Contact Center Services

12 Features To Boost Your Outbound Call Center Operations

With the right outbound call center solution, you can do more with your sales, telemarketing, surveys, increase productivity, revenue, and value for money spent.  Call Center Studio’s solution is packed with AI-driven features for your contact center agents to excel

Contact center agent Smile

New Feature: Detect Your Call Center Agent Smiles

What if you could detect call center agent smiles, thereby assisting them in loosening up and getting in the mood of delivering customer satisfaction at all times? What if Artificial Intelligence (AI) could turn a simple smile into a tool