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Home | Features & Benefits
Home | Features & Benefits

Features That Benefit
Your Business

No matter what industry or sector your business is based in, our smart inbound call center software features will give you an advantage.

Ecommerce business owners love our agentless cargo tracking and order status tracking through the IVR. With personalized customer service announcements for different buyer segments, you can make your customers feel special every time they contact you.

BPO business owners enjoy how easy it is to manage multiple companies in a single operations. Assign agents to different accounts, while managing multi-location operation and inbound call flows.

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Automatic Call Distributor
easy Call Center Studio
Interactive Voice Response
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Reporting
omni multi Call Center Studio
Inbound & Outbound
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Campaign Management
easy copy Call Center Studio
Social Media Integration
Call Center Studio is the right address for fast solutions and process integrations! Their unmatched support & consultation helped us get the latest technologies and strategies for a call center.
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Decathlon

Customer Service Supervisor

Call Center Studio’s innovative and solution-oriented approach, technology, and experienced team are the basis of our successful projects. This adaptation & dynamism makes our work very comfortable.
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eBay

R&D Manager

Call Center Studio showed us what a true partnership means during the pandemic. Their proactive, friendly, and customer-oriented approach helped us navigate these unprecedented times.
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Webhelp

Account Director