Call Center Studio got 8 badges on G2 Spring 2024 Reports!
Call Center Studio got 8 badges on G2 Spring 2024 Reports! Exciting Spring News from Call Center Studio! We’re blooming with pride this season! The G2 Spring 2024 Report has awarded us 8 prestigious badges. All thanks to your amazing support and feedback. These awards are a testament to our shared growth and success. […]
Call Center Studio’s partnership with RGS was announced!
🎉 Big News from Call Center Studio! 🎉 Together Towards Tomorrow: Sealing Our Partnership 🤝 We’re proud to announce Call Center Studio’s partnership with RGS, a leader in banking collections in the Philippines! 🏦🌟 This collaboration marks a new era of innovation and excellence in customer service. Our partnership agreement ceremony is not just a […]
Call Center Studio recognized by Source Forge as ‘Top Performer’!
Thrilled to announce another milestone! 🌟🎉 We’ve been recognized by Source Forge with the prestigious ‘Top Performer’ badge… again! ⭐🏅 A huge shoutout to everyone who made this possible – our dedicated team and, most importantly, YOU, our users! Your trust in Call Center Studio drives us to keep pushing the boundaries. Here’s to continuing our […]
Call Center Studio got 7 badges on G2 Winter 2024 Reports!
We’re thrilled to announce that our contact center software has been recognized with not one, not two, but SEVEN prestigious badges by G2! 🏅 🏆 Here’s to achieving more together. Thank you for choosing Call Center Studio, where your success is our success!
Contact Islands’23 by CCAP – Gold Sponsor: Call Center Studio
Call Center Studio was a gold sponsor at the Contact Islands’23 event, organized by CCAP, from July 26th to July 28th. This event is a must-visit for anyone in the call center and customer experience industry. Our CEO, Cenk Soyak, was also a speaker in the Generative AI session.
Call Center Studio recognized by Source Forge as ‘Top Performer’ in Summer 2023!
🎉 Exciting News Alert! 🏆🌟 We are thrilled to announce that Call Center Studio has been recognized as a “Top Performer” by SourceForge! 🎖️ This prestigious award is a testament to our dedication to excellence and innovation in the call center industry. 📞 Thank you to all our amazing customers and team members for making […]
Contact Islands’22 by CCAP – Gold Sponsor: Call Center Studio
Contact Islands’22 by CCAP will be held on 19-21 October, and Call Center Studio will be there! As a gold sponsor of the event, we are excited to meet you there! If you want to learn more about the World’s first Google-powered cloud-native call center software, you can visit our stand at the event.
Call Center Studio Named One of the Best Auto Dialer Systems by GetApp
GetApp has released its 2022 category winners, and we are proud to announce that Call Center Studio has been selected among the best for two categories! 5th on GetApp’s Category Leaders in Auto Dialer System 6th on GetApp’s Category Leaders in Contact Center Software The ranking was determined based on data collected from sources such […]
Contact Center Salesforce Integration For Stupefying CX
Salesforce integration with your contact center delivers a stupefying customer experience that improves the overall service level of your operations. Daryl Hall and John Oates may be considered one of the greatest music duos of all time; however, when it comes to delivering a highly personalized and harmonious customer experience, no duo beats the combination […]
Hubspot Contact Center Integration for Highly Personalized CX with
With Hubspot call center integration you can personalize your customer experiences, reduce agent guesses, and increase clear, informed customer interaction. Agents don’t need to navigate several apps or screens. They can seamlessly answer calls using a single screen, see the information of the registered person in the incoming call, and make an outgoing call with […]
New Feature: Detect Your Contact Center Agent Smiles
What if you could detect call center agent smiles, thereby assisting them in loosening up and getting in the mood of delivering customer satisfaction at all times? What if Artificial Intelligence (AI) could turn a simple smile into a tool that would enhance efficıency for your call center operations? Hold that thought. As your agents […]
Black Friday Shoppers: Contact Centers Record 50 million+ Minutes of Calls
The 34th president of the United States, Dwight D. Eisenhower, once said, “there are no victories at discount prices.” It would be interesting to know that Black Friday shoppers beg to differ. According to Adobe Analytics data, Black Friday hit a new record, with consumers spending $9.0 billion, increasing 21.6% year over year. This made […]