Salesforce integration with your contact center delivers a stupefying customer experience that improves the overall service level of your operations. Daryl Hall and John Oates
With Hubspot call center integration you can personalize your customer experiences, reduce agent guesses, and increase clear, informed customer interaction. Agents don’t need to navigate
What if you could detect call center agent smiles, thereby assisting them in loosening up and getting in the mood of delivering customer satisfaction at
The 34th president of the United States, Dwight D. Eisenhower, once said, “there are no victories at discount prices.” It would be interesting to know
Here’s a digest of what happened in the Call and Contact Center industry this week; In today’s world, messaging is the most popular human-to-human communication,
Here’s a digest of what happened in the Call and Contact Center industry last week; Men are more willing to pay extra for better customer
With consumer spending steadily on the rise and an ever-growing expectation for better customer service, the call and contact center market is expecting to see
Call Center Studio hosted a webinar on how to migrate call center agents to work from home. Our CEO, Cenk Soyak, and Hank Evecek of
Globally, businesses are being mandated to implement a work-from-home measure for their call center agents due to the COVID-19 pandemic. In this Call Center Webinar, we
Call Center Studio team attended Next Generation Conferences by ContactCenterWorld.com in Barcelona to see top-ranking performances and developments in contact technologies. In today’s business world,
