GetApp has released its 2022 category winners, and we are proud to announce that Call Center Studio has been selected among the best for two categories!
5th on GetApp’s Category Leaders in Auto Dialer System
6th on GetApp’s Category Leaders in Contact Center Software
The ranking was determined based on data collected from sources such as verified customer reviews, public data platforms, and technology vendors over a 24-month period.
GetApp’s Category Leaders in Auto Dialer
GetApp has compared the top-ranking Auto Dialer software solutions based on user reviews from the past year. According to these reviews, Call Center Studio’s Auto Dialer Solution scored 91 points out of 100 for these requirements:
- Customer reviews
- Product scoring
- Functionality
- Serves North American Market requirements
- Compliance with all industry, market, and business requirements
Did you know that Volvo expanded its outreach by 71% with our custom dialer solution?
Ranking the 5th and outranking competitors like Genesys, Talkdesk, and Dialpad, Call Center Studio has proven once more that it has lots to offer!
Here are just a few of our Cloud-Based Auto Dialer features and benefits that brought us this success:
- Agentless campaigns
- Expanded outreach with AI
- Time-efficiency with automation
- Cost savings with Cloud FTC
- Customizable flows
- Efficient data management with seamless CRM integration
- Timezone management
- Call-back options
Auto Dialer, Progressive Dialer, Predictive Dialer, Power Dialer and many more! Call Center Studio has just the perfect dialer solutions to ensure your sales team unleash their full potential!
GetApp’s Category Leaders in Contact Center
GetApp has compared the top-ranking Contact Center Software solutions according to the user reviews from the previous year. With these reviews, Call Center Studio has scored 88 points out of 100 and ranked 6th for the following 5 key criteria:
- Customer Support
- Likelihood to Recommend
- Value for Money
- Ease of Use
- Functionality
Discover how we helped an eBay Subsidairy increase ROI by 200%!
Ranking 6th place and outranking competitors like Talkdesk, Dialpad, and Avoxi, Call Center Studio has always been preferred by many businesses. Why?
At Call Center Studio—the world’s first CCaaS built entirely on Google—we help contact centers complete their digital transformation and migrate to the Cloud in the most efficient, budget-friendly, and hassle-free way possible by offering:
- Infinite scalability with a serverless architecture,
- A multi-tenant single instance platform for free instant upgrades,
- A truly cost-efficient pay-as-you-go model with no hidden costs,
- Dedicated project teams and free 24/7 technical support,
- Conversational AI deployments for both voice and chat channels,
- Top-notch Google data security and shared uptime with Google (99.99%),
- Access to Google Data Studio reports for comprehensive reporting capabilities,
- Enterprise-level feature sets on an all-in-one dashboard for the easiest workforce management,
- A sharing environment where we share insight and know-how on topics like Agent Experience and other contact center trends,
- Seamless and hassle-free integrations supported with an open API library,
- Remote working capabilities thanks to no bulky hardware requirements,
And many more!
To Wrap Up
As of day one, Call Center Studio has aimed to empower the contact center industry with a solution that will help businesses keep up with industry trends, comply with everchanging consumer requirements, and cultivate a better contact center experience for all of their stakeholders.
So far, we’ve accomplished every goal that we set out to achieve, providing a powerful contact center software solution with robust tools like our Auto Dialer coupled with the best of after-sales support.
Contact us today to discuss how Call Center Studio can help you complete your digital transformation and deploy the best of tools to unleash your operation’s full potential!
