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Contact Center Optimization Made Easy

Whatever your business scale or industry is, delivering perfect customer service is crucial for success. And that starts with deploying the best call center solution.

At Call Center Studio, we offer best-of-class call center software that will take you on a journey to building the best call center experience there is, for both your customers and agents.

Plus, it is cost-efficient, user-friendly, flexible, and your key to maximum operational efficiency!

Benefits of Using CallCenterStudio
scales to fit you Call Center Studio
Scales to Fit You
Scale up or down on demand.
Never pay for capacity you don’t use.
safesecure Call Center Studio
Safe & Secure
Trust our 24/7 security team and
100% audio encryption.
pay as Call Center Studio
Pay-As-You-Go
Our payment model makes it easy
to manage your budget.
reporting Call Center Studio
Powerful Reporting
See KPIs and quality metrics in
real-time at a glance.
multi lang Call Center Studio
Multi-Language
Serve customers all over the world with support in all Google supported languages
easy Call Center Studio
Easy to Setup & Use
Get started in as little as 10 minutes. (Yes, really!)
top notch Call Center Studio
Top-Notch Support
We’re only a quick call away, always ready to answer your questions.
integration Call Center Studio
Smooth Integration
Works with Google Speech API, Salesforce, Zoho, Zendesk and more.
omni multi Call Center Studio
Easy to Setup & Use
Reach your customers across different channels on one dashboard

What does having Call Center Studio
as a solution partner look like?

Consultancy

As they say, knowledge grows when shared. Leverage our industry know-how and best-practice flows to unleash your full potential.

Ready To Launch

We’re ready when you are. Our project team handles the setup for you while you enjoy a seamless launch without any business disruptions.

Have It All

With CCS, less is never more! Utilize all channels whether voice, chat, Facebook, or WhatsApp Business and turn them into valuable touchpoints.

Adaptive

We are ready for whatever is to come our way! Empower your agents with the freedom of the CCS cloud contact center, have them work from anywhere anytime!

Tech-Savvy

At CCS, we’re always on top of the game. We offer you the latest AI technology, chatbots, and voice assistants for you to implement and serve the best customer experience.

Customizable

We know what you need, and are ready to deliver it! From operational scales to preferred platforms, just name your preferences and they’ll be done!

Efficient

Our metric is efficiency! Increase call efficiency with smarter IVRs, maintain cost efficiency with the best payment plans, and ensure agent productivity with contact center AI.

Agile

We believe in the importance of being able to remain resilient. Thus, we offer a cloud-based contact center solution that will help you achieve the utmost agility and flexibility.

Automation

We aim at streamlining all your operations. Enjoy the ease of automation with CCS and free your agents of repetitive tasks and flows!

Easy Integration

At CCS, it is important that our solutions are the perfect fit for you. So, we ensure seamless integration with various CRM tools, platforms, and software.

Hands-On Support

We’re in it for good. Have any technical issues, questions, or urgent need for backup? Our dedicated support team will have your back 24/7 as if they were your in-house team!

Case Studies

Outsourcing during COVID-19 with Call Center Studio

The call center outsourcing industry is a challenging and volatile one. BPO companies operating in such a context need a call center solution that fits their unique needs.

eBay Subsidiary – Cloud Migration & Salesforce Integration

The unresponsiveness of the vendor and the partner network, coupled with the out-of-date call center system, formulated many problems.

Multinational Flower Delivery Portal

A leader in flower delivery services, which is operating actively in several countries, needed a global number masking solution to be deployed in these countries.