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Home | Success Stories | Sunrise Airways Boosts Engagement with Call Center Studio

Use Case

Outbound Call Management

Industry

Transportation

Solution

CRM Integration

Connecting the Caribbean: Sunrise Airways Boosts Engagement with Call Center Studio

Sunrise Airways streamlined its customer communication by adopting Call Center Studio’s cloud-based contact center. The solution enabled remote and in-office agent flexibility, integrated seamlessly with CRM and BI tools, and delivered real-time insights—enhancing efficiency, responsiveness, and customer satisfaction.

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Seamless CRM Integration

with ZOHO

Data-Driven Decision Making

with Power BI

Remote Ready

Cloud Setup

By partnering with Call Center Studio, Sunrise Airways transitioned from fragmented communication tools to a fully integrated, data-powered outbound operation. The airline’s ability to scale, adapt, and manage agents across environments showcases its commitment to exceptional customer service and regional growth.

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Call Center Studio is the right address for fast solutions and process integrations! Their unmatched support & consultation helped us get the latest technologies and strategies for a call center.
A man in a suit is posing in front of a building, representing the professionalism of contact center operations.

Decathlon

Customer Service Supervisor

Call Center Studio’s innovative and solution-oriented approach, technology, and experienced team are the basis of our successful projects. This adaptation & dynamism makes our work very comfortable.
A man in a suit and tie is posing for a photo at a contact center operation.

eBay

R&D Manager

Call Center Studio showed us what a true partnership means during the pandemic. Their proactive, friendly, and customer-oriented approach helped us navigate these unprecedented times.
Keywords: contact center operationDescription: A man in glasses and a suit working in a contact center operation.

Webhelp

Account Director

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