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Home | Success Stories | Half the Wait, Double the Service with Call Center Studio

Use Case

Reduce Waiting Times

Industry

Healthcare

Solution

AI-based IVR

Half the Wait, Double the Service with Call Center Studio

Our AI-based IVR flow reduces waiting times by 48%.

CCS UC Call Center Studio

Meet the power of AI with Call Center Studio’s advanced features. Our AI-based IVR flow reduced waiting times by 48% and improved the customer's CSAT score by 62% by enabling self-service processes for their customers. Check out our case study to discover more!

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24x Better Sales Performance at Volvo with Call Center Studio

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Full Case Study

Cloud Migration & Salesforce Integration

One Color White SVG Call Center Studio

Call Center Studio is the right address for fast solutions and process integrations! Their unmatched support & consultation helped us get the latest technologies and strategies for a call center.
A man in a suit is posing in front of a building, representing the professionalism of contact center operations.

Decathlon

Customer Service Supervisor

Call Center Studio’s innovative and solution-oriented approach, technology, and experienced team are the basis of our successful projects. This adaptation & dynamism makes our work very comfortable.
A man in a suit and tie is posing for a photo at a contact center operation.

eBay

R&D Manager

Call Center Studio showed us what a true partnership means during the pandemic. Their proactive, friendly, and customer-oriented approach helped us navigate these unprecedented times.
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Webhelp

Account Director