The 34th president of the United States, Dwight D. Eisenhower, once said, “there are no victories at discount prices.” It would be interesting to know
Call Center Studio analyzed 80million contact center voice and chat traffic from more than 500 companies As in many sectors during the pandemic, call center
It is necessary to understand the evolution of call centers to appreciate modern-day contact centers that are still improving with technological advancements. Contact centers (traditionally
So, your organization recently decided to adopt Google Cloud. Now you just need to choose how you’re going to connect your applications to it… Public
Cloud systems can be described as one of the greatest blessings of technology. The security of cloud systems that provide instant access to desired data
