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Home | News | Call Center Studio Partner Newsletter – May 2025

Call Center Studio Partner Newsletter – May 2025

Call Center Studio

Call Center Studio

Remote ready, scalable and super flexible call center software

Call Center Studio Partner Newsletter cover image for May 2025. The left side features the company logo and the text 'Partner Newsletter 2025 – MAY' in black and orange. The right side displays a colorful grid of nine images showing diverse call center professionals working in various environments.

"Promotional image for the Contact Islands event featuring logos of CCAP, Philippines: The Heart of CX, and Call Center Studio. A gold medal badge labeled 'Gold Sponsor' is displayed prominently. The background shows a black-and-white photo of a busy convention floor with attendees engaging at various booths.

 

Call Center Studio is a Gold Sponsor at Contact Islands 2025!

We’re excited to join the heart of the contact center world in the Philippines as a Gold Sponsor of Contact Islands 2025, hosted by CCAP — May 27–29, 2025.

 

Looking forward to connecting with the CX community, sharing our latest innovations, and shaping what’s next in customer experience.

 

Let’s meet in the Philippines! 🌏

 

"Promotional graphic featuring Ayşe Kılıçaslan, VP of Sales and Global Channels, announcing CCS's new aggressive model for sub-200 agent contact centers. Ayşe stands confidently with arms crossed, wearing a white sleeveless top, next to bold headline text

 

 

 

 

 

 

 

 

 

 

CCS Launces Aggressive Model for Sub-200 Agent Contact Centers

Call Center Studio launches a bold new model tailored for teams with fewer than 200 agents.


Some vendors are turning away from their own small and mid-market customers. However, every market—regardless of size—deserves the same level of attention, support, and strategic focus.

 

By combining flexible pricing with enterprise-grade features, Call Center Studio ensures smaller operations remain competitive. 🚀

 

“Small and medium-sized businesses deserve access to enterprise-grade features and the same high level of support.” said Ayşe Kılıçaslan, VP of Worldwide Channels. “We’re here to support and empower these customers.”

 

With cloud-native technology and global reach, Call Center Studio is ready to be the go-to partner for agile, growing businesses. 📈
By combining flexible pricing with enterprise-grade features, Call Center Studio ensures smaller operations remain competitive. 🚀

 

For more information or to schedule a demo, visit us! 

Learn More 

 

Welcome Aboard graphic featuring Tom Cheong, appointed as Regional Director for Channel Business. The design includes bold orange text and a photo of Tom Cheong in a suit, smiling, with orange diagonal stripes in the background.

 

Welcome Aboard – Tom Cheong

We’re excited to welcome Tom Cheong as our new Regional Director for Channel Business at Call Center Studio! 🌏

 

With 20+ years in the CX and contact center space across APAC, Tom brings deep expertise in cloud and AI-driven solutions. He’s led growth and built channel ecosystems for top CX tech brands—and now, he’ll drive our regional channel strategy at Call Center Studio.

 

Google Cloud Next 2025 event visual featuring the Google Cloud logo, text reading 'Google Cloud Next 25’', and two photos of attendees smiling at the event venue, including one in front of a large colorful 'Next' sign installation

Call Center Studio at Google Cloud Next ‘25

We were thrilled to attend Google Cloud Next ’25, joining global tech leaders to explore the future of cloud and AI.

 

From hands-on experiences to inspiring sessions, the event fueled our vision to reshape contact centers with next-gen technologies. We’re more energized than ever to build, innovate, and lead the way forward. ☁️🚀

 

CCS Ağustos Bülten

 

Papara’s Success Story with Call Center Studio ✨

Discover how fintech leader Papara streamlined support for 20M+ users across multiple locations using Call Center Studio’s advanced cloud technology. See how your business can thrive too!👇

 

Download Now! 

 

CCS Temmuz Content 3 Yatay

 

Transform Healthcare Communication with Call Center Studio

In a field where secure and sensitive communication is vital, Florence Nightingale Hospital partnered with Call Center Studio to build a seamless, AI-powered call center. With our advanced IVR technology, waiting times dropped by 48%, improving experiences for both patients and providers.

 

📥 Download the success story and discover more about our transformative solutions!