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Home | Globe Business X CCS – G Summit 2026
GLOBE BUSINESS SOLUTION PARTNER

Meet Call Center Studio at G Summit 2026

Globe Business brings its flagship thought-leadership event to Manila, Cebu and Davao under the theme “Orchestrating Intelligence.” Meet us as an official Solution Partner and see GOCCC in action.

Book a meeting
Meet Call Center Studio at G Summit 2026
Three cities · One tour

Where to find us

Three stops across the Philippines. Around 850 executives and business owners expected across the series.

Your 30 minutes with us

Three things you’ll walk away with

1

What GOCCC actually is

The Globe Omnichannel Cloud Contact Center is a fully cloud-based platform built on Call Center Studio’s architecture, delivered in the Philippines by Globe Business.

2

How AI reads 100% of your calls

Most quality teams review 2–3% of calls. We’ll show how CX Insights analyzes every one of them — sentiment, categories, resolution — automatically.

3

A clear next step

If there’s a fit, we scope a working session with your Globe Business account team. If there isn’t, we’ll tell you that too.

Why Globe chose Call Center Studio

Built natively on Google Cloud since 2012 — now powering customer experience in the Philippines with Globe Business.

700+Global clients
30,000+Active seats
65+Countries
99.99%Uptime SLA
Built on Google Cloud

What it actually does for you

No jargon. Just what changes for your team and your customers when AI runs your contact center.

Understand every single call

Stop guessing from a handful of samples. AI listens to 100% of your conversations and tells you what customers really feel.

Powered by CX Insights

Know how every agent is doing

Score every agent on every call — fairly and automatically. No more spot-checks or gut feeling.

Powered by CX Quality

Get customers to the right person, fast

No more endless menus. Callers reach who they need in seconds, and wait times drop.

Powered by Smart IVR

Meet customers where they already are

Handle WhatsApp, chat, email and calls in one place — so no message ever slips through the cracks.

Powered by Omnichannel & WhatsApp

Help agents give the right answer

AI suggests the next best response in real time, so even new agents sound like your best ones.

Powered by Agent Assist

Catch problems before they cost you

Spot suspicious calls and fraud patterns automatically — before they turn into losses.

Powered by Fraud Detection

…and 10 more AI modules, all included in one platform.

Reserve your slot

Pick a city. We’ll hold the time.

  • Watch AI analyze 100% of your calls — live, not slides
  • A tailored look at GOCCC for your contact center
  • Talk directly with our team behind GOCCC
  • Can’t attend in person? We’ll set up a remote session

Not attending? Get a free demo — we’ll still set up a meeting.

Trusted by leading BPOs and enterprises worldwide

PepsiCo Concentrix Teleperformance FedEx eBay Decathlon Nestle
Good to know

Frequently asked questions

Do I need to book, or can I just drop by?

Both work. Booking a slot means we’ll hold the time and prepare for your use case — but you’re always welcome to stop by and say hello.

What makes GOCCC different?

Built natively on Google Cloud, GOCCC brings 16 purpose-built AI modules into one platform — including CX Insights, which analyzes 100% of your conversations, not just a sample.

Where and when can I find you?

Across all three cities — Conrad Manila on August 5, Nu Star Resort & Casino in Cebu on August 19, and Acacia Hotel in Davao on September 3, 2026.

Not attending the event?

No problem. Fill in the form above and we’ll be in touch, or get a free demo anytime to see the platform remotely.