Not AI bolted onto old telephony. Call Center Studio has been built natively on Google Cloud since 2012, with 16 AI modules working inside one platform — shown live at the stand, on real conversations.
Most quality teams review 2–3% of calls. We’ll show how CX Insights analyzes every one of them — sentiment, categories, resolution — automatically.
If there’s a fit, we’ll scope a working session with your team before you leave ExCeL. If there isn’t, we’ll tell you that too.
Built natively on Google Cloud since 2012 — now powering customer experience for contact centers in 65+ countries.
Trusted by leading BPOs and enterprises worldwide
No jargon. Just what changes for your team and your customers when AI runs your contact center.
Stop guessing from a handful of samples. AI listens to 100% of your conversations and tells you what customers really feel.
Score every agent on every call — fairly and automatically. No more spot-checks or gut feeling.
No more endless menus. Callers reach who they need in seconds, and wait times drop.
Handle WhatsApp, chat, email and calls in one place — so no message ever slips through the cracks.
AI suggests the next best response in real time, so even new agents sound like your best ones.
Spot suspicious calls and fraud patterns automatically — before they turn into losses.
…and 10 more AI modules, all included in one platform.
Find us at Stand CC-E10
Not attending? Get a free demo — we’ll still set up a meeting.
Both work. Booking a slot means we’ll hold the time and prepare for your use case — but you’re always welcome to stop by the stand and say hello.
Built natively on Google Cloud, Call Center Studio brings 16 purpose-built AI modules into one platform — including CX Insights, which analyzes 100% of your conversations, not just a sample.
ExCeL London, Royal Victoria Dock — Stand CC-E10. Open 09:30–16:30 on Wednesday 18 November and 09:30–16:00 on Thursday 19 November. Nearest stations: Custom House (DLR and Elizabeth line) and Prince Regent (DLR).
Yes — visitor passes are free. Register on the official expo website, then book a slot with us using the form above.
No problem. Fill in the form above and we’ll be in touch, or get a free demo anytime to see the platform remotely.
