The Father’s Day Guide to Calm Under Pressure (Contact Center Edition)
Picture this: your dad behind the wheel, road-tripping with three squabbling kids, and no GPS—still calm, still cracking dad jokes. That’s the kind of cool-headed leadership we need in management. That’s why this Father’s Day contact center blog isn’t about ties or BBQ grills. It’s a nod to the ”dad features” that matter for customer […]