Contact center trends Archives | Page 7 of 25 | Call Center Studio
Search
Close this search box.

Innovative Strategies for Secure Communication via Number Masking

Innovative Strategies for Secure Communication via Number Masking

Call-masking technology allows individuals and businesses to hide their caller IDs. This technology swaps the actual number with a temporary one. The swap doesn’t interfere with the connection.  The purpose of number masking is to provide privacy for all parties involved. Contact centers benefit from the privacy provisions of number masking tools. These tools are […]