Top 12 Important Contact Center Representative Skills

Top 12 Important Contact Center Representative Skills

A contact center with untrained, unprofessional contact center reps is doomed. Such a center will be riddled with piles of complaints in different natures. Rudeness, unfulfilled services, and more. So much so that in customer service, the right skills are vital for a contact center.  If you’re using cloud call center software such as Call […]