How AI Chatbots Are Transforming E-commerce Customer Support in South Africa
South Africa’s e-commerce market is expanding faster than ever, and that rapid growth is reshaping what modern shoppers expect from online brands. Recent reports show that the market generated around USD 42.4 million in 2023 and is projected to surpass USD 165 million by 2030, growing at a CAGR of 22%. USD 187.6 billion, forecasting […]