How to Adjust Your Strategy with AI Speech Analysis Using Topic Extraction

How to Adjust Your Strategy with AI Speech Analysis Using Topic Extraction

These “good” old days—when businesses relied on endless surveys, manual call monitoring, and gut feeling to determine what customers wanted.  AI is taking over that job and giving us AI speech analysis for customer insights. That simply means machines do the listening—humans weren’t great at it anyway.🦻 In today’s blog, you will discover how AI […]