- Why CCS
- Product
- SolutionsBY BUSINESS TYPESmall & Medium Business
Grow your business
EnterpriseUpgrade your CX
BPO/OutsourcingElevate your operation
BY ROLE - Resources
The Call Center Studio Cloud Platform Is Built For Rapid Action And Maximum Scalability.
Success Story
Outsourcing During Covid-19 With Call Center Studio
Full Case Study
Cloud Migration & Salesforce Integration
The Call Center Studio cloud platform is built for rapid action and maximum scalability. You can easily manage the demands of your customers by responding quickly to changes in personnel and call traffic.
In this way, you can add qualified customer representatives instantly and earn more opportunities. Built-in CRM integrations and Web APIs make it easy for you to access customer information and reporting. In addition, customer representatives working in the outsource call center can work in your center or remotely.
A computer, headphones and Internet connection are sufficient for this. Call Center Studio takes complexity out of the equation, making it easier for outsource call centers to focus on their business.
Call Center Studio is with you to support you even after the projects go live. Every Call Center Studio user can reach the Call Center Studio support team 24/7 via phone, e-mail or chat channels on issues related to product and case management.
Call Center Studio provides not only software support, but also the support, training, and consultancy services you need for the successful continuation of the operation, optimizing periodic growth and contraction.
Call Center Studio aims to be a business partner that provides real added value to its customers by charging its entire service portfolio with a pay-as-you-go model. You can scale as you need, pay for what you use instead of using expensive security and storage software.
All features are included in one pricing. In addition, it allows you to reduce your software development and hardware costs four times less than traditional call center systems.
With Call Center Studio, you can start using your call center within days. With our user-friendly interface, you can strengthen your operation while increasing the performance of your customer representatives.
You can perform your legal and collection transactions, where the document and information traffic is very intense, in a fast and reliable environment by making use of Call Center Studio’s advanced technologies. With multi-channel communication options, you can make it easier for your customers to reach you and increase your service quality. In addition, you can easily manage all communication with your customers on a single platform, track transactions with advanced reporting options, use personalized search methods, and automate transactions with ready-made APIs and integrations. You can maximize productivity and customer satisfaction by taking advantage of all the innovations of the digital environment.
