Boosting Call Center Efficiency: AI Strategies for Reducing Agent Burnout
Working in a call center is like running an emotional obstacle course. Customers yell metrics loom like angry overlords, and agents are expected to smile through it all. Naturally, burnout happens. The solution we recommend in this article is that: Just throw a bunch of AI tools at.🦾 Because AI Automation in call center; 🔄Eliminate […]