Day: May 8, 2020

[Weekly News Update] 560 Billion Texts Are Exchanged Monthly Worldwide

Here’s a digest of what happened in the Call and Contact Center industry this week; In today’s world, messaging is the most popular human-to-human communication,

8 May 2020 No Comments

Create An Excellent Customer Experience With Google Dialogflow

How can you use artificial intelligence to create an excellent customer experience for those who want instant answers and support? Cost-effectively providing these services is

8 May 2020 No Comments